SOLVED IVR without transfert prompt

[Comextel]

Hi all,

I'm looking for active a IVR without the " transfert encour" prompt before the transfert

Kind Regard
Sebastien

 

[DigitalDaz]

Sorry, I do not know if anyone understands what you are asking but I certainly don't

 

[Comextel]

sorry my english is very bad, when a client enters an IVR and does option 1 for example, when the IVR takes the client to the extension or call center, the PBX says "transfer in progress" I would like to remove this message

 

[ewdpb]

I am not sure how you are doing your transfer. You can simply bridge the call to the intended extension or queue https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools:+bridge

 

[JamesBorne]

I've never heard Freeswitch say "Transfer in progress" when transferring from IVR.
Send a picture of your IVR or a call log if you would like help. Can't guess through this one.

 

[vespaman]

is please_hold enabled in the dialplan settings ?

 

[Comextel]

is please_hold enabled in the dialplan settings ?

Exactly , thank you so much

 

[vespaman]

Sorry, I do not know if anyone understands what you are asking but I certainly don't

How to mark this as solved ?

 

[Comextel]

How to mark this as solved ?

Done