Issue uploading wav files

[dandickson]

I have some FusionPBX installs that are older and run the older theme that I can upload wav files for voicemail greetings and under recordings just fine, however if I try on my newer installations with the modern theme, one of two things will happen:

1. Under voicemail greetings the file will show up as 0 bytes, no error otherwise.
2. Under recordings, I see a green bar however the file is not uploaded.

Anyone else seen this issue?

Thanks

 

[markjcrane]

how large is the file that you are trying to upload?

 

[dandickson]

Very small, under 300k

 

[markjcrane]

That is small enough the issue is not caused by an upload size limit.

What is your version of FusionPBX and how did you install it?

 

[dandickson]

Great question, this is 5.3.6 installed yesterday on a clean Ubuntu 24.04 system using your installation script on this page https://www.fusionpbx.com/download

The install script was run under sudo su

Thanks

 

[dandickson]

Short of rebuilding the switch on a different OS, is there anything I can do to help troubleshoot this issue? I moved to the master branch to make sure it wasn't a 5.3 issue but that has not resolved.

Thanks