how can I transfer call to another EXT after incoming call REV

[alamin]

Hi,

how can I transfer call to another EXT after incoming call REV? I see this option have 3cx soft phone Transfer option, but I want to use any code for transfer to specific EXT. also I see *1 and *8[EXT] but I don't know how to use this ?

Please advice me how to use this features code *1 and *8[EXT]?

Thanks.

 

[hfoster]

I don't know what *1 is in your context. I certainly don't think that's a FusionPBX default dialplan entry.

*8[ext] is paging an extension, i.e speak to them without them picking up the phone, useful for asking a colleague to make you a coffee.

Transfers typically don't use star codes, they use the functionality of the SIP protocol with REFERs and REINVITES. You take a call, press the transfer button, call the number, speak to them first or just press the transfer button straight away to finish the transfer.

 

[alamin]

Thanks.

Screenshot

Captured with Lightshot

prnt.sc

I want to know what is this features?

 

[hfoster]

Oh, those are the 'bind_digit_actions' for older telephones that don't have the native functionality.

Try them out in a call, alternatively just use the transfer feature of the softphone of SIP phone you are using.