Hello all,
Loway is going to release a new version of QueueMetrics that includes a new Agent Page with an integrated soft-phone, intra-day agent statistics and full visibility on current traffic, as well as CRM integration.
As we support Fusion, if anybody is interested in checking it out, feel free to send me a ping and I'll see to it. We are especially interested in perspectives - in what actually makes like easier for agents.
Of course, no charges, and we always find ways to make sure beta testers are happy.
Loway is going to release a new version of QueueMetrics that includes a new Agent Page with an integrated soft-phone, intra-day agent statistics and full visibility on current traffic, as well as CRM integration.
As we support Fusion, if anybody is interested in checking it out, feel free to send me a ping and I'll see to it. We are especially interested in perspectives - in what actually makes like easier for agents.
Of course, no charges, and we always find ways to make sure beta testers are happy.
