FusionPBX with BulkVS

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AD17

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Jul 14, 2021
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Does anyone have experience with BulkVS.com?
Someone had suggested BulkVS; now that I have ported my numbers over there and I can't get the inbound or outbound working at all.
I've followed their instructions to the best of my abilities but I must be missing something.
I managed to get their service working on a MicroSIP but that was some wrangling in itself and I cannot use any CallerID.
 

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I managed to get the inbound working by changing the caller details.

Now to continue with the outbound issue.
 

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  • Inbound caller details.jpg
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Their outbound is quite straight forward.
My outbound bridge statement looks like the following:
1632968781996.png
You also have to add your server's IP address in bulkvs portal
1632968917008.png
 
My outbound bridge statement is exactly like yours
1632975986957.png
Also, I had added my server's IP to their portal.

I am being told by BulkVS that my outbound string is incorrect.
When I hide the Caller ID, I can call out.
I know that I am so close to the solution but just need a second pair of eyes to point out my errors.
 
Your outbound dial plan looks correct.
It shouldn't be needed, but you can also try changing your bridge action to sofia/external/$1@sip.bulkvs.com
This will bypass anything that might be weird in your gateway settings.
 
Here is the reply from BulkVS regarding the issue.

"We see you registering from 611XXX_Pinewood via the IP 72.141.XXX.XXX.

We see you sending outbound calls as well, however, the caller ID number you are sending is 611XXX_Pinewood not a valid 10 or 11 digit telephone number. Due to this it appears the upstream carrier is rejecting the call.

Please update the programming on your PBX to output a valid 10 or 11 digit telephone number and the issue should be corrected."

Is there a setting that can I can adjust?
 
I changed the gateway advanced settings to Caller ID In Form to true but it still doesn't do outbound.

I've attached a log file if that helps
 

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ad5ou: Great advice! I had the same problem with calls to Sprint. I did populate the gateway advanced with "Caller ID In Form" to "true" but failed to restart the gateway. After restarting the gateway, everything works like is should. :)
Thanks
 
Very strange you still have problems. My guess is it might be related to using registration since it appears you are behind a firewall and/or dynamic ip.

My other suggestion of changing the bridge statement in outbound route to bypass gateway settings should ensure the CID info is presented normally.
 
I managed to get the outbound working and now the inbound is intermittent.
After I reset the fusionpbx, I am able to make an inbound call, however after I hangup, I cannot.
 

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Finally, got it working.
According to their documentation, BulkVS wants to have 4 IPs whitelisted which I put all into the ACL.
I also had sip.bulkvs.com in the ACL.

It seems that I was registered with one of the IPs and then tried to call out on another IP.

I fixed it by just keeping it to only one of the IPs and getting rid of the rest.
I also deleted the sip.bulkvs.com from my ACL.
 
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