Forward
- Thread starter KitchM
- Start date
- Status
Sorry, what is confusing?
The Ring Group Forward box displays and lets you set forwarding for ring groups.
What word would you use other than the very PBX-standard word "forward'? Re-route?
- Call Routing: See if call forward, follow me, do not disturb is set and a quick wat to edit those options if needed.
- Ring Group Forward: See the name, extension number, if forwarding is enabled and what number it is forwarded to.
The Ring Group Forward box displays and lets you set forwarding for ring groups.
What word would you use other than the very PBX-standard word "forward'? Re-route?
Recommend you search generally on Google for common telephony terms. This sheet is pretty good: https://askozia.com/voip/voip-telephony-glossary/
Sorry, but I see you still don't get it. Let me try this way.
I will stick my neck out here and assume that the Fusion dashboard changes its display based upon various factors. I am not privy to these supposed factors and can only see what I see on my installation. Hoowever, I have seen one or two other display arrangements which are different from mine, but the significance of the differences is lost on me. That is because I have not yet found a discussion of the way that the dashboard works which would include all the possible items it might include.
Does that make any sense at all? Or am I still not being clear.
I will stick my neck out here and assume that the Fusion dashboard changes its display based upon various factors. I am not privy to these supposed factors and can only see what I see on my installation. Hoowever, I have seen one or two other display arrangements which are different from mine, but the significance of the differences is lost on me. That is because I have not yet found a discussion of the way that the dashboard works which would include all the possible items it might include.
Does that make any sense at all? Or am I still not being clear.
https://docs.fusionpbx.com/en/latest/advanced/default_settings.html#id5 allows you to set which components are shown to different levels of users when they access the dashboard.
What does this mean? Do you mean the default dashboard layouts?
After you have gone through and set up some components of the system I think the dashboard becomes more obvious. Maybe spend some more time setting up a lab configuration and see if it makes more sense to you then.
Yes, I partially mean the default layout. But also, I mean the other possible options, whatever they might be.
Look at it this way. I hear a female voice on my telephone when testing the system. I did not know if the recorded voice was from my Yealink phone, the FusionPBX, the FS server, my provider, or some other source between me and the called number. To figure out the meaning of the message requires finding out where it came from. By contacting Yealink, I was finally able to determine that it did not come from their devices. It is always a process of elimination when doing diagnostics.
The same applies to understanding the first part of Fusion, which is the dashboard.
Why does it use the word Forward. Why does it use the word Extension. If these are not defined, they are meaningless.
To address your last comment, the problem of GUI design is that the user is forced to assume certain things even when they should not have to. In this case, my display shows only particular information. However, it does not explain why. Therefore, the user must gather information based upon the words used. If that information is not available, exactly how would the user figure anything out?
Look at it this way. I hear a female voice on my telephone when testing the system. I did not know if the recorded voice was from my Yealink phone, the FusionPBX, the FS server, my provider, or some other source between me and the called number. To figure out the meaning of the message requires finding out where it came from. By contacting Yealink, I was finally able to determine that it did not come from their devices. It is always a process of elimination when doing diagnostics.
The same applies to understanding the first part of Fusion, which is the dashboard.
Why does it use the word Forward. Why does it use the word Extension. If these are not defined, they are meaningless.
To address your last comment, the problem of GUI design is that the user is forced to assume certain things even when they should not have to. In this case, my display shows only particular information. However, it does not explain why. Therefore, the user must gather information based upon the words used. If that information is not available, exactly how would the user figure anything out?
@KitchM Sorry but I think you are way, way out of your depth. I'd suggest you give up entirely on FusionPBX and take a look at something like 3CX instead. It has a very pretty interface that is much more intuitive than FusionPBX and there is absolute masses of documentation.
I guess this is where you burn your bridge using insults because the volunteer community didn't do enough to assist you out of their own good will. I think you have some things to learn about how user forums work. Have you ever been on one before? We tried to guide you a bit; sorry it didn't work out.
@KitchM Don't get caught up in all the drama with these pretenders. If you want to really master freeswitch or fusionpbx its actually really easy if you do what i do.
I just try and visualize everything as a series of pipes connected from here to there and from there to here. If that doesn't make sense to you, try and think of it as an old operator switchboard where the operator pulled a cable and plugged it in somewhere else to complete a connection.
Mastering the above two methods should lead you on your way to greatness.
- Status