Fax Server Quality - Superfine Resolution Not Working

[Kenny Riley]

Hello-

I am running on the master branch and getting reports that faxes sent using the fax server along with normal resolution are being received blurry and unreadable, so I tried to send one using the superfine resolution but I keep getting the error: The far end cannot receive at the resolution of the image.

Anyone else have this problem before?

I tested on my end and the document in question (2 pages) is indeed blurry when sent using the normal resolution so I'd like to figure out why the superfine resolution isn't working.

Thanks-

 

[Claudio]

Dont know what version your running but I fought this issue for some time. Ended up blowing away the server and building a new one on the updated branch and no issues since. I know thats not the answer you wanted but it did work.

Claudio