Fax mail queue not working anymore

[Nedo]

Hi, recently we have update our fusionpbx server, via systemd services we have installed the new services
/etc/systemd/system/fax_queue.service
and
/etc/systemd/system/email_queue.service

We can receive and send new faxes, but the auto email sending with attached fax not working anymore.
In email queue section i can see various email, the voicemail email work without problem but i have many voices about fax are not sended with error:

20 May 2022

04:16:37 pm

CentralinoC9

xxx@gmail.com

xxx@gmail.com

failed

3

There is something that we can do for solving this issue?
Thanks in advice

 

[Nedo]

The strage thing is that: if i receive a vocal message in voicemail, the system is able to send email with audio attached without problem.

 

[ict2842]

Try this, it fixed the issue for me! https://www.pbxforums.com/threads/voicemail-to-email-notification-not-working.6121/post-25318

 

[Nedo]

Try this, it fixed the issue for me! https://www.pbxforums.com/threads/voicemail-to-email-notification-not-working.6121/post-25318

I already did these steps and i have both services running but it doesnt work

fax_queue.service - FusionPBX FAX Queue
Loaded: loaded (/etc/systemd/system/fax_queue.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2022-05-26 16:28:44 CEST; 1 weeks 3 days ago
Process: 780 ExecStartPre=/bin/mkdir -p /var/run/fusionpbx (code=exited, status=0/SUCCESS)
Main PID: 782 (php)
Tasks: 1 (limit: 1144)
Memory: 7.0M
CGroup: /system.slice/fax_queue.service
└─782 /usr/bin/php /var/www/fusionpbx/app/fax_queue/resources/service/fax_queue.php

email_queue.service - FusionPBX Email Queue
Loaded: loaded (/etc/systemd/system/email_queue.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2022-05-26 16:28:44 CEST; 1 weeks 3 days ago
Process: 778 ExecStartPre=/bin/mkdir -p /var/run/fusionpbx (code=exited, status=0/SUCCESS)
Main PID: 784 (php)
Tasks: 1 (limit: 1144)
Memory: 7.2M
CGroup: /system.slice/email_queue.service
└─784 /usr/bin/php /var/www/fusionpbx/app/email_queue/resources/service/email_queue.php

 

[ict2842]

If you send a test email, does it succeed?
Status > Email Logs