Hi All,
I'm trying to accomplish an incoming number being routed to a fifo-queue (or similiar) ending up on a fake-extension so people can pick calls from the queue via a blinking BLF.
I've got it working with a fifo and monitoring it with "queue+*771" (*771 being the fifo).
However the status reported to the phone when there's calls in the fifo queue is "On hold/Park"
I really need it to show status ringing (early?) since I'm going to use Yealink built-in "audio alert on monitored blf", which is only triggered by the ringing-state.
So I was thinking if I automatically connect the call in the fifo-queue to a dummy-extension/phone and all my users monitors that extension, it's going to show ringing.
However I rather not want to put an actual phone somewhere on site so I've been trying to fake an extension and calls transfered to it will just keep ringing.
I've made a dialplan with:
[Continue: False]
condition destination_number ^(1213)$
action set presence_id=1213@testdomain.com
action ring_ready
action sleep 3600000
Problem is: When the inbound call is hitting the dialplan, it doesn't send a notify containing the ringing status. (It's responding 180 to incoming gateway)
However if the inbound caller hangs up the call there's a notify sent containing the "terminated" status.
How can I simulate an actual ringing extension?
Any feedback is appreciated!
I realize I may be overcomplicating things.. Anyone have ideas on how I can achieve my goal in a simple matter, that's appreciated.
Thank you!
I'm trying to accomplish an incoming number being routed to a fifo-queue (or similiar) ending up on a fake-extension so people can pick calls from the queue via a blinking BLF.
I've got it working with a fifo and monitoring it with "queue+*771" (*771 being the fifo).
However the status reported to the phone when there's calls in the fifo queue is "On hold/Park"
I really need it to show status ringing (early?) since I'm going to use Yealink built-in "audio alert on monitored blf", which is only triggered by the ringing-state.
So I was thinking if I automatically connect the call in the fifo-queue to a dummy-extension/phone and all my users monitors that extension, it's going to show ringing.
However I rather not want to put an actual phone somewhere on site so I've been trying to fake an extension and calls transfered to it will just keep ringing.
I've made a dialplan with:
[Continue: False]
condition destination_number ^(1213)$
action set presence_id=1213@testdomain.com
action ring_ready
action sleep 3600000
Problem is: When the inbound call is hitting the dialplan, it doesn't send a notify containing the ringing status. (It's responding 180 to incoming gateway)
However if the inbound caller hangs up the call there's a notify sent containing the "terminated" status.
How can I simulate an actual ringing extension?
Any feedback is appreciated!
I realize I may be overcomplicating things.. Anyone have ideas on how I can achieve my goal in a simple matter, that's appreciated.
Thank you!
