Email Confirmation from Fusion Fax Server

[Doug Dassow]

Hi,
I have a customer on Fusion PBX 4.5.32 that until Christmas break would receive a email confirmation when she sent a Fax outgoing using the Fax server within Fusion PBX. Now she isn't getting those confirmations anymore. It was 12 days ago that we upgraded to 4.5.32. I don't remember what version we were at prior. My question is... I don't know where email confirmations are set up for it to even work? I looked in the fax server itself, Default Settings, everywhere I could possibly think may be controlling the confirmations being sent. Normal Voicemail to email is working so my smtp settings are good. Any help would be greatly appreciated. Thank you Doug

 

[rabbidiesel]

Hey,
I just had a problem where my Fax emails weren't coming through.
I opens a ticket with Fusion, and Mark got back to me.
He checked on the Email Templates and found that the emails for fax “weren’t enabled”.
He opened and saved it and the they worked.

I hope that this helped.