distinctive ring

[Howard Silverman]

Morning all!

I was just at a new install, and the customer has 2 DID for 2 different companies, as well as 2 toll free DIDs, one for each company.
at the moment I put in a prefix for incoming calls as I am using just 1 account, is there a way to make it ring differently per DID, I am using Yealink T-42s as hardware.

thx,

H

 

[EasyBB]

I presume since you posted this on the FusionPBX forum, there is a local FusionPBX server the T42's are registered to. There are different ways you can achieve what you are after.

• Since T42 is a multi-line phone, you could simply provision a second set of extensions for the second DID and set different ring tone for that line.
• Use multi-tenant feature of Fusion and provision extensions from the second domain on a separate line key.
• Use alert-info to change ring tone for different DIDs

 

[Howard Silverman]

I presume since you posted this on the FusionPBX forum, there is a local FusionPBX server the T42's are registered to. There are different ways you can achieve what you are after.

• Since T42 is a multi-line phone, you could simple provision a second set of extensions for the second DID and set different ring tone for that line.
• Use multi-tenant feature of Fusion and provision extensions from the second domain on a separate line key.
• Use alert-info to change ring tone for different DIDs

it is a hosted, I really dont feel like doubling about accounts, could you tell me more about the alert-info option. is this a fusionpbx option or a yealink option?

thank you again for you help.

H

 

[EasyBB]

Hi Howard,
So I take it that you are hosting the FusionPBX server? How do you separate different customers and their group of extensions? Are you using multi-domain at all?
The easiest way to implement alert-info is to use "Distinctive Ring" option under "Ring Groups". You'll need a ring group for each DID, set to a different ring tone.
Setting in the Yealink phone is explained here: http://support.yealink.com/attachmentDownload/download?path=upload/attachment/2015-9-17/5/5fe21f49-41ed-4935-b229-a88f925392a0/Instructions+on+the+Distinctive+Ringtone.pdf

https://nicegear.nz/blog/distinctive-ring-on-yealink-phones/

An example (for a Snom phone) from FusionPBX -> Ring Group :



Remember to use an identifiable and unique name for the ring if you have multiple customers on the same server.

 

[kidjake28]

Hey EasyBB

Can you specify ONE of the built in ringtones in the Distinctive Ring field? I wasn't quite sure if I read the yealink pdf correct.

I also want to try to get this working.

 

[Howard Silverman]

the alternate I am wishing to use is Ring3.wav


thx,

H

 

[Howard Silverman]

the alternate I am wishing to use is Ring3.wav


thx,

H

should have been more specific there sorry, this is in the yealink T-42 settings, ring type

 

[EasyBB]

Can you specify ONE of the built in ringtones in the Distinctive Ring field?

the alternate I am wishing to use is Ring3.wav

Not too sure where the confusion is; anyhow let me try and explain this again. On the Yealink -> Settings -> Ring page choose your ring tone and give it a name:




Now in Fusion ring group enter this string for distinctive ring :

http://localhost;info=MyRing3

 

[TheOperator]

With Yealink phones you set a "tag" in the ring group setting that is then passed on to the phone. In the phone configuration you then assign the "tag" to a ring-tone - see "Ring" settings on the phone. The "tag" is placed in the "Internal Ringer Text" setting.

Contrary to the example above, I just place the "tag" in the ring group setting "e.g. "MyRingtone".

To set this up via provisioning I added the following section to my T46G template:

#######################################################################################
## Distinctive Ring Tones ##
#######################################################################################
# It configures the desired ring tone for each internal ringer text. The value ranges from 1 to 10, the digit stands for the appropriate ring tone.

{if isset($yealink_alert_info_1_text)}
distinctive_ring_tones.alert_info.1.text = {$yealink_alert_info_1_text}
{else}
distinctive_ring_tones.alert_info.1.text =
{/if}

{if isset($yealink_alert_info_1_ringer)}
distinctive_ring_tones.alert_info.1.ringer = {$yealink_alert_info_1_ringer}
{else}
distinctive_ring_tones.alert_info.1.ringer = 1
{/if}

{if isset($yealink_alert_info_2_text)}
distinctive_ring_tones.alert_info.2.text = {$yealink_alert_info_2_text}
{else}
distinctive_ring_tones.alert_info.2.text =
{/if}

{if isset($yealink_alert_info_2_ringer)}
distinctive_ring_tones.alert_info.2.ringer = {$yealink_alert_info_2_ringer}
{else}
distinctive_ring_tones.alert_info.2.ringer = 1
{/if}

........ up to 10 for the T46G


Then simply define the yealink_alert_info_X_ringer and yealink_alert_info_X_text in the device settings for a single device or your global provisioning settings if you want to set this up for all devices.

 

[Howard Silverman]

thanks, all working now, client very pleased.

sometimes it has to be spelled out for the NEWBIE, and I appreciate the time you took in particular, and to the community as a whole for helping out.

H