Disable/change click_to_call action from call log

[jwrite]

Hey guys I'm brand new here. Just setup my first box a week ago and I've been ironing out a lot of small kinks with the system. Most of the answers I can find online which is great and lots of it can be understood easily, I only have a hard time understanding the proper location to view/set a specific setting, whether it's in default settings, dial plan, variables, permissions, etc.. But I'm sure I just have to take a couple steps back and review the overall basics of how freeswitch operates.

I did have one question that I couldn't find an answer to anywhere online. Maybe I just don't know how to search it.

I setup a tenant and created a user that's part of the "USER" Group and when I log in to the control panel it shows voicemail, missed calls, and recent calls. When I click on the phone number from either of the logs it initiates a call from that extension. How do you disable this, or change the action of the click to take you to the missed calls for example.

I've searched everywhere and the closest thing I tried was unchecking click_to_call_call and click_to_call_view in the permission, but it still does the same thing.

Thanks in advance!
John

 

[ad5ou]

Advanced>Group Manager> permissions of group you with to change.
Then search for click_to_call_call and un check it.
Click reload and/or logout and log back in.

If the user in question is in multiple groups such as admin or superadmin, those permissions would need to be inspected also.

 

[jwrite]

I'm not sure why it didn't work the first time but now it seems to have disabled click to call

My first post and I feel like an idiot lol

Thank you.

 

[ad5ou]

The reload or logout/login part has caused many of us aggravation in the past when things don't work as expected so don't feel bad