Developing Desktop Client

[tag915]

I'm looking at developing a desktop client used for pairing with a physical phone. The application would provide inbound call alerts (with CID) as well as presence, directory, etc. Ultimately I would like to integrate voicemail and fax management into the application. Looking for some ideas where to start?

Do I need to build an actual SIP client or is there another way to do it with FusionPBX/FreeSwitch (API, WebHook, etc)? Looking at the Operator App for reference but it seems to poll for data (could be wrong here) but not real time. A basic "base" example would be something like Grandstream Affinity. This will also communicate with third-party systems (i.e. CRM) on inbound call lookup.

Another option would be connecting the app to the phone using CSTA and/or CTI but I would prefer it to be PBX based and phone independent.

Note: The client could be web based or native.

Anyone else interested in something similar?

Any help would be appreciated.

Thank you

 

[brb5548]

Interested. I have a lot of experience developing csta (tsapi/jtapi) applications and I have also started to look into developing a desktop client as well. I need to review the verto code.

 

[rubberducky]

I'm looking into getting the same kind of app developed, along with it being iOS and Android compatible. Similar to what 8x8 and RingCentral all have.

 

[tag915]

I feel there could be a lot of interest in something like this but still trying to find the best place to start.

If there is enough people interested maybe it would be a good open source project?

If I did start a project how many people would be interested in using something like this? Would it bring any value? Any folks interested in contributing?

Is there anything already available that I might not be aware of?

I know there are a few softphones/etc but I don’t think many of the OpenSource projects are great and/or no longer active. However maybe there is something out there I’m not seeing?

I think it would be awesome to have a FusionPBX client available though!