Correctly setting Caller ID for each domain

[junction1153]

Hi,
First post, and looking forward to getting experience with FusionPBX

Set up my first system. Trying to work with Caller ID. I set the effective_caller_id_number in the outbound routes. For basic outbound calling, this works fine.

Two scenarios:

A. Call forwarding - the original Caller ID is not passed. It uses the effective_caller_id_number in outbound routes in stead

B. Overriding the Caller ID for a specific extension is not possible when setting CID in outbound routes

Is there a workaround to these two issues? Or maybe I am setting CID incorrectly to begin with? I prefer to just set it once for domain, rather than have to manage it with each and every extension individually, if possible.

thank you

 

[ad5ou]

It is better to set CID at the Extension level or put it in the "domain-variables" dial plan.

 

[junction1153]

Thank you. I actually did try that initially and it worked but ended up undoing it when I saw that it also applied that setting to all my other domains. Is there a specific way to edit that variable to apply for only the domain in question?

 

[ad5ou]

"domain-variables" is exactly what it sounds like. It applies settings to a single domain
"global-variables" on the other hand would set things system wide.