Callerid for voicemail call back (option 5)

[MTR]

HI, when returning a call from Voicemail by using the DTMF 5 the system will send for the outbound callerID the number that called into the Voicemail so if i call in from my cell phone to the VM system and then press 5 , the reciver will see my cell phone number, i really want him to see my office number i looke at the LUA script and this is what i see there


function return_call(destination)
if (session:ready()) then
--clear the dtmf
dtmf_digits = '';
--flush dtmf digits from the input buffer
session:flushDigits();
--transfer the call
session:transfer(destination, "XML", context);
end
end


can someone help me to guide me what context is doing so i can figure out how to fix the callerID

 

[ad5ou]

Changing “default caller Id” in the dialplan to a static number instead of using he default variables should do the trick.

 

[MTR]

This might now work, since some Ext do need a different callerID

 

[ad5ou]

If you set ${default_outbound_caller_id_number} to a "main number" in the Variables dialplan, it should allow extensions with "outboud_caller_id_number" set to still pass the correct number.

 

[MTR]

i edit it the Variable dial plan i put in the following

action > export > default_outbound_caller_id_number = 7185551212


its not working am i doing something wrong?

 

[ad5ou]

Pretty sure it just needs action "set" but that should be all that is needed. Probably need to to look at the logs to see what is happening

 

[agree]

i edit it the Variable dial plan i put in the following

action > export > default_outbound_caller_id_number = 7185551212


its not working am i doing something wrong?

You need to set inline to true