Caller ID on follow me

Status
Not open for further replies.

Chidado

Member
Mar 8, 2017
50
2
8
Ive searched the forums, no real solution, for when an extension has a 'Follow Me' set to (cellular) as the 2nd device in the follow me settings, and the caller ID shows the number set for the Outbound Caller Id number in the extension. How do we forward the caller ID of the actual caller?

Thanks in advance~!
 

MTR

Member
Oct 25, 2017
181
9
18
45
I am right now using call forward because followme was not able to keep the callerID
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
3,070
577
113
Unless you have altered this, the default should be to forward the caller ID of the caller.
 

Chidado

Member
Mar 8, 2017
50
2
8
Thank you Sirs. All is default. I am going to set a prefix and see if that gets added.
 

roger_roger

Member
Oct 12, 2016
198
19
18
70
I had this issue with one particular carrier. When I changed to a different carrier on the follow me outbound leg, it worked. I never investigated further as to what the actual issue was.
 
Status
Not open for further replies.