Caller ID Number on Forwarded Calls

[callinectes]

I am using a ring group to forward all calls to an external number temporarily. Right now the caller ID number on these forwarded calls is set to a phone number of this FusionPBX system. Is there a way that it can be set, instead, to the caller ID of the forwarded call instead? For example, right now if 212-555-1212 calls 818-555-1818 and the call is forwarded to 414-555-1414 then the caller ID showing up at 414-555-1414 is 818-555-1818 but would I would like to show up is 212-555-1212 (or whatever number is calling - not set static). Any help is greatly appreciated.

- Kevin

 

[Massimiliano Iavazzo]

I am using a ring group to forward all calls to an external number temporarily. Right now the caller ID number on these forwarded calls is set to a phone number of this FusionPBX system. Is there a way that it can be set, instead, to the caller ID of the forwarded call instead? For example, right now if 212-555-1212 calls 818-555-1818 and the call is forwarded to 414-555-1414 then the caller ID showing up at 414-555-1414 is 818-555-1818 but would I would like to show up is 212-555-1212 (or whatever number is calling - not set static). Any help is greatly appreciated.

- Kevin

any solution ?

I have same problem

 

[abelitouci]

It looks you are setting the caller ID on your RG configuration, please make sure the caller ID Number is blank.

 

[Massimiliano Iavazzo]

It looks you are setting the caller ID on your RG configuration, please make sure the caller ID Number is blank.
View attachment 2884

The indicated field is empty in my configuration

 

[gflow]

You can create a dummy extension "RG_FORWARD_JOHN" on that dummy extension set a call forward all to the mobile. Add that dummy extension into the ring group and make sure you set "Call Forward" to true in the ring group so it will follow your dummy extensions call forward.