Hello Guys
i have an issue at fusionpbx I'm working on this scenario
i'm using call broadcast to dial the phone number then transfer the call to IVR menu when callee press 1 transfer to extension
the problem is the caller id for callee not transfer to softphone and the extension get outbound call instead of callee phone number
how can i solve this problem to pass the callee phone number to extension ?
please find the attached file including this problem
thanks in advance
i have an issue at fusionpbx I'm working on this scenario
i'm using call broadcast to dial the phone number then transfer the call to IVR menu when callee press 1 transfer to extension
the problem is the caller id for callee not transfer to softphone and the extension get outbound call instead of callee phone number
how can i solve this problem to pass the callee phone number to extension ?
please find the attached file including this problem
thanks in advance