My end user wants all 3 phones to ring simultaneously and anyone can pick up the call. I understand this is easily done with multiple registrations e.g. register extensions 101 on all 3 phones. However, how does he transfer the calls from phone 1 to phone 2 after phone 1 picks up the call?
Call Transfer with Multiple Registrations
- Thread starter dcitelecom
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Yes but multiple registrations is supported and it would be is to know if there is a way to transfer to another phone after you answer.
Multiple registrations isn't designed for multiple users to share an extension in the manner you're describing. A typical use case would be for a single person to have a desk phone and one or more additional endpoints such as a soft phone, cordless, or perhaps a remote office desk phone.
If you need a call to ring multiple phones for multiple users to answer, Ring groups, Call center, or Call groups are the ideal way to route calls.
If a certain extension needs the option to be picked up from other phones, or alert other phones in case the primary user isn't at their desk, Follow-me or call pickup are viable options.
If you need a call to ring multiple phones for multiple users to answer, Ring groups, Call center, or Call groups are the ideal way to route calls.
If a certain extension needs the option to be picked up from other phones, or alert other phones in case the primary user isn't at their desk, Follow-me or call pickup are viable options.
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