Call rings twice on the phone

[MTR]

I did an upgrade from ver 4.4 to the master latest version,

user are reporting that now instead of the call going to voice mail after the timeout period (30 seconds) it will show on the phone a missed call but right away start ringing again for another 30 seconds before it goes to VM

anyone?

 

[krishanodedra]

I did an upgrade from ver 4.4 to the master latest version,

user are reporting that now instead of the call going to voice mail after the timeout period (30 seconds) it will show on the phone a missed call but right away start ringing again for another 30 seconds before it goes to VM

anyone?

Yes I am running into the same issue as well. Haven't figured out a fix yet.

 

[DigitalDaz]

Thanks for making us aware. If you actually want people to help you, you may want to start posting some logs.

 

[krishanodedra]

Thanks for making us aware. If you actually want people to help you, you may want to start posting some logs.

Logs here. The ring time on this device is set to 20 seconds but I timed it to be over 1 minute.

https://pastebin.com/BJ2M2he5

 

[krishanodedra]

Just checking in. We are still having this issue.

Version4.5.7Git InformationBranch: master
Origin: https://github.com/fusionpbx/fusionpbx
Status: Your branch is up-to-date with 'origin/master'. +0 days ago
Project Path/var/www/fusionpbxSwitch Version1.8.4 (64bit)Operating System Information Operating SystemDebianVersion9.9

 

[mudasar321]

I'm facing exactly the same issue after upgrade.

 

[MTR]

Under dailplan check if you have 2 dailplan with the name vociemail

 

[krishanodedra]

Under dailplan check if you have 2 dailplan with the name vociemail

Yes I do, both have a number [ext] but one value is the external dns name of our server and the other one say's ${domain_name}

Both are enabled.

 

[krishanodedra]

Yes I do, both have a number [ext] but one value is the external dns name of our server and the other one say's ${domain_name}

Both are enabled.

OK! setting them to false didn't work but once I deleted the extra entries it’s working again.

Thanks for your help!

 

[MTR]

The disable didn't work cause you didn't refresh the cache

However it's safe and the right thing do delte it