BLF not working correctly when calling IVR
- Thread starter hamagid
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I found that it has to do with the presence ID that's being set to the IVR, there is no notify "terminated" being sent when calling the IVR from a internal ext.
If I'm going to the IVR -> XML, and I comment out the <action application="set" data="presence_id=xxx@xxxxx"/>, it will behave as usual.
I guess presence_id is being added there to be able to monitor the IVR, is that a bug that when dialing the IVR from a internal ext., there is no notify terminated being sent, or there is a way to make it work without commenting out the presence_id?
If I'm going to the IVR -> XML, and I comment out the <action application="set" data="presence_id=xxx@xxxxx"/>, it will behave as usual.
I guess presence_id is being added there to be able to monitor the IVR, is that a bug that when dialing the IVR from a internal ext., there is no notify terminated being sent, or there is a way to make it work without commenting out the presence_id?
Nah, I think you're right on this one. I can't seem to monitor the IVR anyway, so it's not like you're losing anything by commenting it out.
Tried to make sense of the sngrep both enabling and disabling but I can't work out what it's doing. Personally, I would be happy just leaving it out.
Tried to make sense of the sngrep both enabling and disabling but I can't work out what it's doing. Personally, I would be happy just leaving it out.
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Can I change the way a IVR is being created, that it shouldn’t add it, instead of having to comment out every single IVR?
You could just remove the line:
$dialplan_xml .= " <action application=\"set\" data=\"presence_id=".$ivr_menu_extension."@".$_SESSION['domain_name']."\"/>\n";
from ivr_menu_edit.php, probably a similar one ivr_menu_copy.php
Only thing you'll have to be aware of is a possible conflict when you come to update the PBX, so because of this I've reported it to the FusionPBX lot to have a look over as a bug. Hopefully they'll add a flag to disable the monitoring of the IVR or work out what logic is needed to make it work.
$dialplan_xml .= " <action application=\"set\" data=\"presence_id=".$ivr_menu_extension."@".$_SESSION['domain_name']."\"/>\n";
from ivr_menu_edit.php, probably a similar one ivr_menu_copy.php
Only thing you'll have to be aware of is a possible conflict when you come to update the PBX, so because of this I've reported it to the FusionPBX lot to have a look over as a bug. Hopefully they'll add a flag to disable the monitoring of the IVR or work out what logic is needed to make it work.
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