Anybody run into the provisioning problem

[kidjake28]

When trying to check why my phones weren't provisioning, I went to http://mydomain.com/app/provision/{mac}.cfg and get this error.



Not sure where to look.

 

[smn]

Are you replacing {mac} with the mac address of the phone? All lower case with no ":" or "-" in between octets.

Also have you verified that .htaccess is working?

 

[kidjake28]

Thanks for the reply.

Yah I've got 5 other servers that are working fine....just this one.

Yes I'm actually using the actual mac address.cfg.

If I look at the source of this page, I can actually view the xml page....and in the end it does actually provision the phone.

I remembering running into this issue once before but I forget what was done to rectify it.

 

[smn]

Thanks for the reply.

Yah I've got 5 other servers that are working fine....just this one.

Yes I'm actually using the actual mac address.cfg.

If I look at the source of this page, I can actually view the xml page....and in the end it does actually provision the phone.

I remembering running into this issue once before but I forget what was done to rectify it.

Have you tried accessing the url with cURL in a linux CLI?

 

[kidjake28]

No but I'll give that a try.

 

[smn]

I believe that is a closer simulation to how a phone does it as opposed to how a web browser does it.

You can also simulate different phones this way.

curl -H "Accept: */*" -H "User-Agent: Yealink SIP-T56A 58.80.0.25 001565e5aabc" http://somedomain.com/app/provision/001565e5aabc.cfg
curl -H "Accept: */*" -H "User-Agent: Grandstream Model HW GXP2135 SW 1.0.7.97 DevId 000b828aa872" http://somedomain/app/provision/000b828aa872.cfg

If you enable auto_insert_enabled in default settings it automatically adds the MAC to Accounts > Devices