Agent ring timeout

[Dast]

Hi all,

I have a call center queue using ring-all with no tier rules, which works fine and calls all available agents.
The issue is that it rings each agent for only about 10 seconds, can anyone advise where I can change this value?
The agent's extensions have a "Call Timeout" of 30.

 

[DigitalDaz]

That would be in the agents settings itself:

 

[Dast]

That would be in the agents settings itself:View attachment 1392

You're entirely correct. Can't believe I missed that, I figured it was somewhere obvious.
Thanks again, I appreciate you