agent-announce

[AIC2000]

Can we use this in FusionPBX?

https://freeswitch.org/jira/si/jira.issueviews:issue-html/FS-3641/FS-3641.html

 

[DigitalDaz]

No reason why not, its been in since 2013. I think most of us use a caller id prefix though instead.

 

[AIC2000]

Yeah so do I. That doesn't work when forwarding to an external source like a UK mobile does it.

What would be the best way to implement something like this?

 

[DigitalDaz]

You'd probably have to inject it in whatever handles callcenter these days, probably a lua script, have a nosey around in /usr/share/freeswitch/scripts