voicemail

Brand new install of version 5.3 Everything else seems to be functioning correctly but email transcription is not working Setup the variables per FusionPBX documentation using Azure for the transcription which had worked in the past with another server The email message comes through with the...

Hello everyone, I have a question about voicemail to email. For this functionality to work, just follow what is in the manual in this part? Just changing the necessary values Or do I need to install postfix or some other software and make some more settings?

Hello, I currently have a bash script that I use to clean up the VM's in my system. The script checks for VM's older than X days and then deletes them. This has worked pretty well until a client marked one of their VM's as a saved message and I deleted it. Is there a way to clean up the VM's...

In 5.3, when in a voicemail box in the GUI, it only shows the top line as far as length and size; however, the size always shows 0 on the one line that shows anything. Multiple machines all behave like this.

Hi there, I originally posted under the topic of getting the codec for IVR menus changed from L16@8000 to L16@16000 in order to change the bitrate of the recordings that were played. I posted an update there saying that I had found out that the codec for the IVR is selected based on the codec...

UPDATE: I guess it's a good idea to leave this here in case anyone else ever looks for it, but here: https://code.google.com/archive/p/fusionpbx/issues/409 I found this comment: "The path is correct because freeswitch automatically looks in 8000,16000,32000, or 48000 depending on the current...

I'm currently on Fusion Version 5.1.5, what is the earliest way and/or is it an option to setup voicemail transcrie for email?

Hello, I'm trying to set the voicemail to different languages. In my dialplan I set the default_language, default_dialect and default_voice, but FreeSwitch ignores the dialect and the voice and uses a path that doesn't exist. Can someone tell me where this paths are defined, or any other...

Hi everyone, I am new to FusionPBX/FreeSwitch. I have searched, and I can't seem to find the information I need. I'm probably using the wrong terminology. We would like to rename the voicemail files that are sent via email from the msg_<UUID> to something more user-friendly, like msg_XXXX. We...

I had a working setup for sending emails, but recently I noticed I don't receive them anymore. I am looking in the FS log and there it says: 2023-06-06 05:55:07.253734 98.03% [DEBUG] switch_utils.c:1320 Emailed file [/tmp/mail.16860453069f04] to [email@domain.tld] I don't see any more logs in...

Recently an issue appeared where when I access the voicemail it says: "Please enter your password followed by" (missing the #). Then in the voicemail it doesn't say how many new or saved messages I have, only "You have new messages, you have saved messages" Does anyone have an idea what could be...

For some reason, the user CDRs are now seemingly only displaying the CDRs that ended up as a voicemail status. I can't seem to work it out from the code, has anyone else noticed this? The user is just assigned to an extension, and also the device for what it's worth. You check it out from a...

In recent commits, the ability to have multiple comma separated email addresses to have voicemail send either files or links etc if one chooses to do so has been added.

Hi Guys, Hope all are doing Good!!! I need to know about IP tables in fusionpbx. I checked this https://docs.fusionpbx.com/en/latest/firewall/iptables.html?highlight=ip tables but some points I didn't get well. Does anyone have a good idea about this? Please share the docs or...

Dear all, I've successfully upgraded from 4.4 to 5.0.1 using the procedure here : https://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html But we encounter a strange issue, the Voicemail does record messages, sends them by mail (in mp3 format) but as some users still call the VM and...

Anyone found a fix? Transcription only works if voicemail is set to "Audio File Attachment". Using Listen Link or Download Link will break the transcription service.

Hello All, I have a client, who after listening to a voicemail, wants to skip it, not save it. To clarify, he wants that the voicemail should stay in his inbox as a new message as if he had never listened to it before. He doesn't want to press 2 to save it. He wants to start listening to the...

Hello, I've been looking around for the last 2 days as to how I can transfer an extension to a mobile phone, and if the mobile phone does not answer have it hit the voicemail for the extension. This seems like it should be so simple to implement but here I am looking at length solutions, so I...

Hey everyone, trying to access the voicemail from outside the office following the instructions on https://docs.fusionpbx.com/en/latest/applications/voicemail.html, but when presing star (*) calls disconnects. Any idea on how can this be achive? Thanks!

after listening to a voicemail, the system gives you options: to listen press 1, to delete press 5 etc. Those instructions are wrong. It says to forward press 7, but by pressing 7 it deletes the message. it used to be that "7" was delete and "9" was safe/forward to email. now it's all messed...