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  1. T

    Outbound caller ID name not working

    The odd thing was I managed to get it working for about 25% of the time before I had to rebuild the VM and after that it stopped working. So I know the trunk provider and telecom provider will work, but why I lost it I am not sure.
  2. T

    Outbound caller ID name not working

    I configured my outbound routes as you suggested and did get any different results. I keep just getting the phone number. On another note I have confirmed that the phone number is being picked up from the effective caller ID number from the extension just not the name. Thanks for the tip though.
  3. T

    Outbound caller ID name not working

    Hello, I am pulling my hair out on this one and I am hoping one of you fine people can give me a hand. The problem I am facing is that the outbound caller id name is not being delivered. I had it working at one point but it was only coming through 25% of the time. I then lost my VM, had to...