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Welcome to the community @cybergenix

Completely agree with you on that @markjcrane. Some people don't always take it very well when the free support they were hoping for isn’t available, and we’ve certainly seen instances of that here on this forum as well. That said, I truly appreciate your and your teams ongoing dedication and...

Hello @markjcrane I occasionally report bugs and issues at https://www.fusionpbx.com free member portal and have almost always gotten a timely response back from you and team, and I truly appreciate that. But do you think bugs/issues reported there should be publicly accessible to others? This...

@pbxgeek just curious, are you saying that this bug with the update script still exist? because I just tried to recreate it on 5.3 and master, and its not the case.

@wtaochange why not write a tutorial on that and contribute it back to FusionPBX wiki?

@mhank SIP Trunks application when installed does not show up as any other typical FusionPBX application you see under the [Applications] sub-menu. You'd rather see it as a new category named 'SIP Trunks' with all your existing extensions underneath it in your Dialplan > Destinations > Actions...

@mhank Can you please tell us why do think that SIP Trunks application does not work?

@pbxgeek Kudos

@neeek Why not use the time conditions for this? You'll only need one time condition extension to do all that you mentioned above.

@wifx, I agree with RTL, you should look into Kamailio or OpenSIPS to do the gateway part, but if you insist on using FusionPBX, then SIP trunks application is what you're looking for.

Welcome @Toibs

Great accomplishment @pbxgeek

@dcitelecom is talking about the SMS app, whereas @adrnandes is using the Messages app. SMS app is the old way of doing it and is not maintained anymore (I think, hasn't got any commits in over a year)

@dcitelecom Why this? you have some special use case for those 10-digit extensions? I think using the is_local dialplan is your solution here and I know you said "is_local does not work", does that mean you couldn't get it to work OR it does not help your use case?

@TharunV You said the call does go out to the forwarded number (which I'm guessing is this 7373131362), but I don't even see your outbound route to your provider being executed anywhere in the logs.

@TharunV With logs I meant the FreeSWITCH logs from Status > Log Viewer. Make sure you capture all the logs from call start to call finish. Also, by just looking at the CDR data you've provided above, this is what your FusionPBX is sending for caller ID name/number. effective_caller_id_name=...

@TharunV Lets just try to look into it here first. When replying/posting, there's a three dot menu on top-right of the reply box that has an option to post 'Code', use that to post your logs here.

@TharunV I like how you've structured your question but I'm afraid you have not provided any useful information about how you have setup your gateway, and if you have modified the default dialplan that might have changed the behavior for forwarded calls (by default forwarded calls should get the...

@Mikeme @Adrian Fretwell I think there's a more user friendly way of doing this now in FusionPBX. There's now this Maintenance application that controls the retention period for all the different stuff at system level, and there can be unique retention periods set for everything per domain as well.

Here's a desktop softphone tSIP that can probably help you (Yes I use it myself for testing) - doesn't have the fancy looks, but is the best for customization.