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:~# date Thu Apr 2 14:34:53 CEST 2020 :~# date -u Thu Apr 2 12:34:55 UTC 2020 14:34 is right

Hi, I need some help about daylight. It seems not working on my server :( In default settings I have daylight enabled, with start at day 15 month 3, weekday 7, time 2 I also have timezone as "Europe/Rome" +2. I noticed that time conditions are not working as expected and if I call *9170 I get a...

Hi, I've a 4.4 updated. When I try to add a destination, the "destination" field is missing. I can see the label, I can see other fields, but the field for destination is missing. Any idea? thanks

same question: I'm running 4.4 but I'm planning to move to 4.5 because 4.4 seems "dead".. is this a good idea?

Thank you. So I think it's better to upgrade the branch (using this procedure I think, first time I do this: http://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html ) so I will also get the new script. And, I hope also a stable system.. :)

Hi, I'm running Fusion 4.4 on Debian 9 and I'd like to use the cidlookup script (https://github.com/fusionpbx/fusionpbx/blob/master/app/scripts/resources/scripts/cidlookup.lua). It seems that it's available only on the master branch, not in 4.4. Someone can suggest me how to use it in 4.4? It...

It seems quite clear this. The problem is that it seems does not exist any way to distribute calls to a groups of extensions skipping extensions not connected to the PBX, and also avoiding that every user may manually login to the PBX (as queues require). Nor ring groups and queues allow to...

"I basically want it to ignore busy agents while still ringing all other extension that are not busy at the same time" same requirements, and ring groups work really bad. For example, if first destination is not connected, it goes to timeout destination and not ring other destinations.

In my experience this works. The problem seems that if the first extension in list is not available (not busy, it's disconnected), the RG goes to timeout destination and not to next step

What's the problem?

That's right But why "Destinations" creates inbound routes in the public context instead of the tenant one?

You are right, but I think there is still a problem with the GUI. Also if I use an admin, and not a superadmin, and I create a Destination (and not an inbound route, that I cannot create using that kind of user), the route is created in the "public" context. So still I can "intercept" other...

If a tenant creates an inbound route with some condition, but NOT also the condition "destination number=XXX" that the "Destinations" always creates, it can receive every call for every other tenant (gateway)! I tried to create in a tenant an inbound route that checks only the...

thanks, to write it it's really too much for my current knowledge..

Thanks :) The problem is that my agents are using a softphone, so when they are not available the softphone is down and extension not connected. Why the PBX may try to contact an extension that it knows to be NOT available before to try someone that is knows IS available? And, BTW, I'm...

I tried with 1 (or 0) but it doesn't change anything. According to FS guide, "it will define the amount of time the queue has to be empty (without logged agents, on a call or not)". I think that the problem is that my queue for FS is NOT empty (this is my problem, in fact), because agents are...

or to skip a single agent if it is not available at that moment... ?

Hi, it seems that FS does not skip/logoff agents that are disconnected (for example if they have a softphone that is down). So, for example, a tiered call center queue will always try to call an agent (the first one) that simply does not exist at that moment (and the pbx know that it cannot call...

I cannot run this :( I created a new inbound route, before the default one in the list, that sends to a different target. If I leave only the same condition on "destination_number", it works and I go to the alternative target. If then try to add an other condition on "caller_id_number", it does...

Hi, I have this same "strange request" :) Basically what I need is to use a single SIP trunk, and then to have: - a "default route", that is the target ring group where all standard calls will go - many "priority routes". This routes will be based on the CALLERID number (the callED will be the...