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Here's a desktop softphone tSIP that can probably help you (Yes I use it myself for testing) - doesn't have the fancy looks, but is the best for customization.

And the caller's phone number itself is enough to pull up that customer's profile on the said URL? I think endpoints that support 'Call Events' should be able to do this. Theoretically, it should be doable both ways actually, with softphone or deskphone. Probably easier with a softphone that...

@IAmBecumDeath I'm not sure if I completely understand your ask. Is the incoming call ringing a deskphone or a softphone application on the same desktop where you supposedly want to open this browser window?

Use the 'Forward Destinations' parameter in the voicemail box of Ext 102 to copy the voicemail left there to Ext 101 mailbox. And then maybe use the maintenance script to cleanup the 102 mailbox weekly/monthly.

Set a no-answer call forward on Ext 102 to '*99101'

@pbxgeek Those are exactly the use cases I was imagining for webhooks. Looks like you're ahead in your game with FS PBX. I haven't been able to find time to give FS PBX a try until now, but maybe now I should.

Hello everyone, Has anyone ever tried to build webhook functionality within FusionPBX? What I have in mind is that whenever there are changes made to certain applications in FusionPBX database via WebUI, a webhook is triggered to a pre-defined URL with the new changes. I see that there is that...

Flush the cache and reload the XML. Status > SIP Status, First 'Flush Cache' and then 'Reload XML'

Its showing otherwise in your logs, that's most likely the problem Regex (FAIL) [AllStream.129d229d2d4] ${user_exists}(false) =~ /true/ break=on-false Check the actual XML of this AllStream dialplan

In your [AllStream.129d229d2d4] dialplan, data for condition 'user_exists' should be 'false' not 'true'

Looks like a permissions issue to me

Its called 3-way conference, and its a phone feature not really a PBX thing. From a PBX's perspective, these are two separate calls and its the phone that's mixing them together when you start 3-way conference.

Two approaches I can think of; 1/ Create a "Voicemail" box extension, and set its 'Greeting' parameter to 'None'. Then create a new "Call Flow" extension with 'Sound' set to your daytime voicemail greeting and 'Alternate sound' set to your night time voicemail greeting. 'Destination' and...

@ksargeant So you created a new ACL 'Twilio' to define the Twilio IP's instead of using the existing ACL 'providers', which is fine, but did you then updated the sofia profile you're using for your Twilio gateway to reflect this change?

@pbxgeek Yeah, I've had my fair share of struggles with the FreeSWITCH/FusionPBX CDR's being generated the way they are currently. Lately I was trying to integrate FusionPBX with CGRateS, and while I actually got it to work (partially) but some call scenarios (Like PSTN Caller > FusionPBX...

@pbxgeek that is really cool

@pbxgeek that is very neat. Those additional details, I'm impressed. Is this limited to Queues only or expands to transfers/park etc.

Maybe a selfish ask on my end, but when you get this to work, will you please share the steps/instructions you followed that are not very well covered in the documentation. It'll be a good kick start for me or anyone else who may want to setup the Messages app in the future.

hmmm, for some reason I was under the impression that Messages app is a replacement for the SMS app, and should be able to be used to send/receive SMS's via the FusionPBX WebUI Messages application and also via extensions registered on SIP softphones that are capable of sending/receiving...

Hello @micah.quinn, sorry I have no help to offer here but have a question for you if I may. Are you using both the SMS app and the Messages app? or just the Messages app alone to accomplish all the tasks you've listed above?