SOLVED Phantom Phone Calls From Weird Extensions

Status
Not open for further replies.

PBXMePlz

Member
Mar 1, 2019
102
10
18
32
So this phone on my dev environment has started to receive phantom phone calls from weird extensions that don't exist in the PBX. The calls also don't show up in CDR, so I'm kind of thinking it is network related, but the other phone I have on my nextwork in my production PBX is not receiving the weird calls.

Given the model of the phone, I'm wondering if there's a config item I need to set that would help fix this. The phone is a Grandstream WP820 (I actually hate this model btw, just not good call quality over wireless).

Thoughts? Ideas?
Since it's not production, it isn't a huge issue, but when/if it ever happens in production I would love to know the cause/solution.
 

Adrian Fretwell

Well-Known Member
Aug 13, 2017
1,498
413
83
Don't work with Grandstreams but Yealink phones have settings called: Accept SIP Trust Server Only and Allow IP Call that help prevent this from happening:

Screenshot from 2021-03-26 10-42-26.png
 

PBXMePlz

Member
Mar 1, 2019
102
10
18
32
1616765924011.png

I think for Grandstream, or at least this particular model, it is probably this one.
The common Grandstreams seem to already have this enabled, but this one in particular is probably a forgotten model, for reasons I've mentioned. :D

Thanks for your help @Adrian Fretwell
 
Status
Not open for further replies.