When IVR will play after that without pressing any thing then it transfer to agents. How it possible
M Mukesh New Member Apr 3, 2017 2 0 1 35 Apr 3, 2017 #1 When IVR will play after that without pressing any thing then it transfer to agents. How it possible
DigitalDaz Administrator Staff member Sep 29, 2016 3,084 584 113 Apr 3, 2017 #2 This is not an IVR really? You just want an intro message??
M Mukesh New Member Apr 3, 2017 2 0 1 35 Apr 3, 2017 #3 DigitalDaz said: This is not an IVR really? You just want an intro message?? Click to expand... Yes. And after the message it will redirect to agent
DigitalDaz said: This is not an IVR really? You just want an intro message?? Click to expand... Yes. And after the message it will redirect to agent
N NBT Teknoloji New Member Apr 29, 2017 8 0 1 47 Mar 10, 2018 #4 in "destinations" select announcement from recordings as 1. action, then select your ext. as 2. action.
in "destinations" select announcement from recordings as 1. action, then select your ext. as 2. action.
