Voicemail Transcription version 5.3 - Step by Step

[bradgarrison]

How to Enable Voicemail Transcription in FusionPBX 5.3​

1. Log in to FusionPBX
   • Access the FusionPBX administrative interface.
2. Check for the "Transcribe" Option
   • Navigate to Advanced > Default Settings.
   • Use the drop-down filter to select "Transcribe".
   • If the "Transcribe" option exists, skip to step 5. Otherwise, continue to step 3.
3. Install the Transcribe and Speech Apps
   • SSH into your server and run the following commands:

   • cd /var/www/fusionpbx/app
     git clone https://github.com/fusionpbx/fusionpbx-app-transcribe.git transcribe
     git clone https://github.com/fusionpbx/fusionpbx-app-speech.git speech
     chown -R www-data:www-data /var/www/fusionpbx
     php /var/www/fusionpbx/core/upgrade/upgrade.php

4. Reload the FusionPBX Interface
   • Navigate back to Advanced > Default Settings.
   • The "Transcribe" section should now be available.
5. Configure Transcription Settings
   • In the "Transcribe"category, find and enable the following settings:
     • api_key: Enter your API key for the transcription service.
     • enabled: Set to True.
     • engine: Type your transcription provider (e.g., openai, google, azure, etc.).
     • api_url: Leave this blank
   • Click Reload to apply the changes.
6. Enable Transcription for one Extension
   • Navigate to Accounts > Extensions.
   • Select the desired extension.
   • Set Transcription Enabled to True.
7. Enable Transcription by Default for Everyone.
   • Navigate to Advanced > Default Settings.
   • Use the drop-down filter to select "Voicemail".
   • Find and enable the setting transcription_enabled_default.
8. Test the Service
   • Leave a voicemail for that extension to verify the transcription works correctly.