UPDATE: Finally figured this out, so I figure it's good to post here in case anyone else has the same issue BUT if someone has a better solution please let me know! The solution I ended up with is adding bridge_early_media=true followed by ring_ready into the outbound routes dialplan after the destination_number instruction.
The only downside of this method is that, if the phone is *switched off* and does not have voicemail enabled, meaning that you would normally hear "This phone is currently switched off, please try again later", it rings for a bit and then says no answer. Everything else works: if the user is busy, declines the call, or is switch off with diversion to voicemail then it behaves normally.
For now this is an acceptable trade-off but if anyone has any info about a better "early media" strategy that copes with the other party sometimes failing to send it properly I'd love to know!
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Hi there,
I saw this post with a similar issue:
www.pbxforums.com
The solution was to include "instant_ringback=true" and "ringback=$${type}" in the Outbound route.
I added those using action set to the relevant outbound route but I still can't hear any ringback on outbound calls.
UPDATE: this only appears to be a problem with dialling some numbers. I tested with Telstra and Vodafone (in Australia) and both had a ringing tone while calling, but to Optus I could only hear silence until the other party answers.
The only downside of this method is that, if the phone is *switched off* and does not have voicemail enabled, meaning that you would normally hear "This phone is currently switched off, please try again later", it rings for a bit and then says no answer. Everything else works: if the user is busy, declines the call, or is switch off with diversion to voicemail then it behaves normally.
For now this is an acceptable trade-off but if anyone has any info about a better "early media" strategy that copes with the other party sometimes failing to send it properly I'd love to know!
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Hi there,
I saw this post with a similar issue:
OUTBOUND CALLS - No ring tone - silence until party answers
WHen I call out the usual ring tone has gone away. It is just silence until the called party answers. Any ideas on how to get the ring tone back?
www.pbxforums.com
The solution was to include "instant_ringback=true" and "ringback=$${type}" in the Outbound route.
I added those using action set to the relevant outbound route but I still can't hear any ringback on outbound calls.
UPDATE: this only appears to be a problem with dialling some numbers. I tested with Telstra and Vodafone (in Australia) and both had a ringing tone while calling, but to Optus I could only hear silence until the other party answers.
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