redial via fusion

[s2svoip]

Apologies is there is a term for this and I am unaware. Sometimes my cell data is so bad I cant make outgoing calls via groundwire, but I still want the call to come from my pbx external number, is there a way to setup a dial plan with a pin# so I can call my pbx via a standard cell line, then get a dial tone in fusion and redial - is this a thing ?

 

[ad5ou]

There is a dial plan under dial plan manager called "disa" you can enable for such functionality

 

[s2svoip]

bingo, cheers @ad5ou that's exactly what I am looking for. I tried enabling that in the dial plan, but I cant dial a feature code from my IVR as an external caller, feature codes only work from registered extensions right ? as I am going to Dial my own pbx from a cell number and come in as an external caller, then I want to redial in fusion going outbound so I can make a call from my pbx when I have bad data cant cant register via groundwire for example.

 

[ad5ou]

Set the disa dial plan to "destination=true" and it should allow you to add it to an IVR.

 

[s2svoip]

bingo, that works perfect! this was exactly what i was looking for, thanks @ad5ou

last question, its passing on the caller ID from my cell phone on the outgoing call from fusion, is it possible to override that in the disa dialplan ?

 

[ad5ou]

set effective_caller_id_number to what you want in the outbound route, or elsewhere in your dial plan

 

[s2svoip]

set effective_caller_id_number to what you want in the outbound route, or elsewhere in your dial plan

ah i see so I have to change this for the entire system, in my primary outbound route I set the below, is this correct ? any service restart required ?

 

[s2svoip]

got it working, turns out it would not work unless I set both the caller id name & number variables - not sure if that's a limitation of my trunk provider or not.

cheers @ad5ou