Problem with multi-tennant auth
- Thread starter Leonid
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Being as you have XXX everything, we can see absolutely nothing at all to even suggest. \\\\eg, sre you trying to register to a domain name or IP??
So have you ceated the additional domain and then created the extensions within that domain?? Also, are you using the domain name as the sip server?
What SIP client/ ip phone are you using? While most configure up the same way, I've seen some phones that like things a different way.
Try with the domain name as the server name and as you've done, set the outbound/sip proxy to your server IP.
For example, using the Zoiper SIP client, we use the following as our basic config:
Domain: [your multi-tenant domain name]
Username: [extension]
Password: [password]
Use Outbound Proxy: [ticked]
Outbound Proxy: [your server IP address]
Try with the domain name as the server name and as you've done, set the outbound/sip proxy to your server IP.
For example, using the Zoiper SIP client, we use the following as our basic config:
Domain: [your multi-tenant domain name]
Username: [extension]
Password: [password]
Use Outbound Proxy: [ticked]
Outbound Proxy: [your server IP address]
You need to set the sip proxy in softphone to the domain, this is what is used for auth, so if you have sip proxy IP in it tries to auth with say 100@ipaddress rather than 100@domain and this is the cause of your problem.
If you do not have the ability to use local dns, depending on your softphone, you can use the ip in 'outbound proxy' if you have that setting, then you will have to pass the domain in your auth id somehow.
Pretty much exactly as how @simcard has described.
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