Page function doesn't hang up

[i3ioi-iazard]

I used the page function successfully with all users in my office however once I hung up, the call on their phone stayed active until they hung up themselves. How can I make it so it hangs up after the paging person hangs up?

 

[ad5ou]

That sounds like a NAT issue. Normal operation the page “conference” should end when the initiator hangs up.

You can try adding terminate-on-silence with a short value to the “page” conference profile.

 

[Robert Birch]

I have this same issue. I tried adding to the page conference profile terminate-on-silence and set the value to 10. Call still doesn't hang up.

Here is what my page profile looks like:



Any ideas would be greatly appreciated.

Thanks

 

[Robert Birch]

Actually, I did another test, and it looks like conference does end, but the phone (Grandstream GXP2135) does not let go of the call.

Is there maybe a setting on the phone I need?

Thanks

 

[ad5ou]

That still sounds like a NAT issue. We have lots of Grandstream phones that work just fine with paging.

A packet capture from a problematic phone and/or from server should show what is happening

 

[Robert Birch]

Weird. The Fusion server I was testing on was 4.4.6. I tried it on a Fusion 4.5.8 afterwards and it worked fine.

Guessing something must of changed in the versions. Looks like I will be needing to upgrade my server.

Thanks