outgoing call ID

[jlizzotte04]

Question. I have one instance of Fusion and it had Outgoing call id and effective call id. This one instance though has it missing, therefore i cant setup outgoing call id. Any tips would be awesome! thanks!

 

[ad5ou]

check your permissions in group manager.

 

[jlizzotte04]

I reset them in group manager back to default, still no change.

UPDATE: I created a new user and went back into the new user and they are there. Weird Thank you!

 

[jlizzotte04]

NVM they are not there i got overzealous and didnt read everything. Problem still persists.

 

[ad5ou]

If your login's group permissions have the highlighted entries check, it should show up on extension edit screen. If they are checked and you don't see it, log out then back in.

 

[jlizzotte04]

Great, between what you had me change earlier and logging out and back in, its corrected. Thank you!