SOLVED Outbound calls getting 480 error

Henry Jones · Apr 3, 2020

Hi,

I have recently created a FusionPBX (4.5.12) server in a VM environment. The server has it's own public IP address and is not Natted. The server has only the local firewald and it currently has udp ports 5060, 5080 and 16000 - 320000 open. I set up a gateway on the server and an outbound route. I selected North American, North American International and Toll Free dial plans. Next set up an extension and registered a handset on it. I then dialed a local number but get a 480 error. At that point I added the provider's IP address under Access Control ---- domains. I placed the IP address in CDIR with a /32 and left the domain column blank. I still get a 480 error when I dial out. Below is a copy of the log. Any help will be appreciated.

Thanks in advance.

d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:751 (sofia/internal/murry@my.fusionpbx.net) State DESTROY going to sleep
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:181 sofia/internal/murry@my.fusionpbx.net Standard DESTROY
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] mod_sofia.c:343 sofia/internal/murry@my.fusionpbx.net SOFIA DESTROY
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:751 (sofia/internal/murry@my.fusionpbx.net) State DESTROY
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/murry@my.fusionpbx.net) Running State Change CS_DESTROY (Cur 0 Tot 42)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [NOTICE] switch_core_session.c:1687 Close Channel sofia/internal/murry@my.fusionpbx.net [CS_DESTROY]
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [NOTICE] switch_core_session.c:1683 Session 42 (sofia/internal/murry@my.fusionpbx.net) Ended
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_session.c:1665 Session 42 (sofia/internal/murry@my.fusionpbx.net) Locked, Waiting on external entities
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:610 (sofia/internal/murry@my.fusionpbx.net) State Change CS_REPORTING -> CS_DESTROY
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:938 (sofia/internal/murry@my.fusionpbx.net) State REPORTING going to sleep
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.960987 [DEBUG] switch_core_state_machine.c:174 sofia/internal/murry@my.fusionpbx.net Standard REPORTING, cause: NORMAL_CLEARING
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:938 (sofia/internal/murry@my.fusionpbx.net) State REPORTING
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/murry@my.fusionpbx.net) Running State Change CS_REPORTING (Cur 1 Tot 42)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:619 (sofia/internal/murry@my.fusionpbx.net) State Change CS_HANGUP -> CS_REPORTING
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/murry@my.fusionpbx.net) State HANGUP going to sleep
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:60 sofia/internal/murry@my.fusionpbx.net Standard HANGUP, cause: NORMAL_CLEARING
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] mod_sofia.c:577 Responding to INVITE with: 480
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] mod_sofia.c:438 Channel sofia/internal/murry@my.fusionpbx.net hanging up, cause: NORMAL_CLEARING
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/murry@my.fusionpbx.net) State HANGUP
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/murry@my.fusionpbx.net) Callstate Change RINGING -> HANGUP
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/murry@my.fusionpbx.net) Running State Change CS_HANGUP (Cur 1 Tot 42)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:650 (sofia/internal/murry@my.fusionpbx.net) State EXECUTE going to sleep
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [NOTICE] switch_core_state_machine.c:387 Hangup sofia/internal/murry@my.fusionpbx.net [CS_EXECUTE] [NORMAL_CLEARING]
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [NOTICE] switch_core_state_machine.c:385 sofia/internal/murry@my.fusionpbx.net has executed the last dialplan instruction, hanging up.
d901f43c-75bf-11ea-a385-ddbb177cc297 EXECUTE sofia/internal/murry@my.fusionpbx.net eval(not_secure)
d901f43c-75bf-11ea-a385-ddbb177cc297 EXECUTE sofia/internal/murry@my.fusionpbx.net hash(insert/my.fusionpbx.net-last_dial/1000/14045551212)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_channel.c:1296 EXPORT (export_vars) [origination_callee_id_name]=[14045551212]
d901f43c-75bf-11ea-a385-ddbb177cc297 EXECUTE sofia/internal/murry@my.fusionpbx.net export(origination_callee_id_name=14045551212)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] mod_dptools.c:1548 SET sofia/internal/murry@my.fusionpbx.net [RFC2822_DATE]=[Fri, 03 Apr 2020 11:29:02 -0400]
d901f43c-75bf-11ea-a385-ddbb177cc297 EXECUTE sofia/internal/murry@my.fusionpbx.net set(RFC2822_DATE=Fri, 03 Apr 2020 11:29:02 -0400)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] mod_dptools.c:1548 SET sofia/internal/murry@my.fusionpbx.net [caller_id_number]=[1000]
d901f43c-75bf-11ea-a385-ddbb177cc297 EXECUTE sofia/internal/murry@my.fusionpbx.net set(caller_id_number=1000)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:328 sofia/internal/murry@my.fusionpbx.net Standard EXECUTE
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] mod_sofia.c:198 sofia/internal/murry@my.fusionpbx.net SOFIA EXECUTE
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:650 (sofia/internal/murry@my.fusionpbx.net) State EXECUTE
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/murry@my.fusionpbx.net) Running State Change CS_EXECUTE (Cur 1 Tot 42)
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:643 (sofia/internal/murry@my.fusionpbx.net) State ROUTING going to sleep
d901f43c-75bf-11ea-a385-ddbb177cc297 2020-04-03 11:29:02.900993 [DEBUG] switch_core_state_machine.c:286 (sofia/internal/murry@my.fusionpbx.net) State Change CS_ROUTING -> CS_EXECUTE
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [voicemail] ${user_exists}(false) =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->voicemail] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [local_extension] ${user_exists}(false) =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->local_extension] continue=true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [talking clock date] destination_number(14045551212) =~ /^\*9171$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->talking clock date] continue=
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [talking clock time] destination_number(14045551212) =~ /^\*9170$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->talking clock time] continue=
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [talking clock date and time] destination_number(14045551212) =~ /^\*9172$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->talking clock date and time] continue=
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [clear_sip_auto_answer] ${click_to_call}() =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->clear_sip_auto_answer] continue=true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [follow-me] destination_number(14045551212) =~ /^\*21$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->follow-me] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call-forward-not-registered] ${user_exists}(false) =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->call-forward-not-registered] continue=
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call-forward-all] ${user_exists}(false) =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->call-forward-all] continue=
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call-forward] destination_number(14045551212) =~ /^forward\+(\Q1000\E)(?:\/(\d+))?$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call-forward] destination_number(14045551212) =~ /^\*74$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call-forward] destination_number(14045551212) =~ /^\*73$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call-forward] destination_number(14045551212) =~ /^\*72(\d*)$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->call-forward] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [follow-me-destinations] ${user_exists}(false) =~ /^true$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->follow-me-destinations] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call_screen] ${call_screen_enabled}(false) =~ /^true$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->call_screen] continue=true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [do-not-disturb] destination_number(14045551212) =~ /^dnd\+1000$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [do-not-disturb] destination_number(14045551212) =~ /^\*79$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [do-not-disturb] destination_number(14045551212) =~ /^\*78$|\*363$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [do-not-disturb] destination_number(14045551212) =~ /^\*77$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->do-not-disturb] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [operator-forward] destination_number(14045551212) =~ /^\*000$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->operator-forward] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [operator] destination_number(14045551212) =~ /^0$|^operator$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->operator] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [valet_park] destination_number(14045551212) =~ /^(park\+)?\*(59[0-9][0-9])$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [valet_park] destination_number(14045551212) =~ /^(park\+)?\*(59[0-9][0-9])$/ break=never
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [valet_park] ${sip_h_Referred-By}() =~ /sip

.*)@.*/ break=never
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [valet_park] destination_number(14045551212) =~ /^(park\+)?\*(59[0-9][0-9])$/ break=never
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->valet_park] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [wake-up] destination_number(14045551212) =~ /^\*(925)$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->wake-up] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [directory] destination_number(14045551212) =~ /^\*411$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->directory] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [recordings] destination_number(14045551212) =~ /^\*(732)$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->recordings] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [hold_music] destination_number(14045551212) =~ /^\*9664$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->hold_music] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [tone_stream] destination_number(14045551212) =~ /^\*9198$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->tone_stream] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [is_secure] ${sip_via_protocol}(udp) =~ /tls/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->is_secure] continue=true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net ANTI-Action eval(not_secure)
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [is_zrtp_secure] ${zrtp_secure_media_confirmed}() =~ /^true$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->is_zrtp_secure] continue=true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [milliwatt] destination_number(14045551212) =~ /^\*9197$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->milliwatt] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [echo] destination_number(14045551212) =~ /^\*9196$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->echo] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [delay_echo] destination_number(14045551212) =~ /^\*9195$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->delay_echo] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [cf] destination_number(14045551212) =~ /^cf$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->cf] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [vmain_user] destination_number(14045551212) =~ /^\*97$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->vmain_user] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [is_transfer] destination_number(14045551212) =~ /^is_transfer$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->is_transfer] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [vmain] destination_number(14045551212) =~ /^(vmain$|^\*4000$|^\*98)(\d{2,12})$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [vmain] destination_number(14045551212) =~ /^vmain$|^\*4000$|^\*98$/ break=never
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->vmain] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [xfer_vm] destination_number(14045551212) =~ /^xfer_vm$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->xfer_vm] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [att_xfer] destination_number(14045551212) =~ /^att_xfer$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->att_xfer] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [extension-to-voicemail] ${user_exists}(false) =~ /^true$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->extension-to-voicemail] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [send_to_voicemail] destination_number(14045551212) =~ /^\*99(\d{2,10})$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->send_to_voicemail] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [dx] destination_number(14045551212) =~ /^dx$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->dx] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [extension_queue] destination_number(14045551212) =~ /^\*800(.*)$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->extension_queue] continue=
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [intercept-ext-polycom] destination_number(14045551212) =~ /^\*97(\d+)$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->intercept-ext-polycom] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [intercept-ext] destination_number(14045551212) =~ /^\*\*$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [intercept-ext] destination_number(14045551212) =~ /^\*\*(\d+)$/ break=on-true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->intercept-ext] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call_return] destination_number(14045551212) =~ /^\*69$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->call_return] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [call_privacy] destination_number(14045551212) =~ /^\*67(\d+)$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->call_privacy] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [eavesdrop] destination_number(14045551212) =~ /^\*33(\d{2,7})$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->eavesdrop] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [page-extension] destination_number(14045551212) =~ /^\*8(\d{2,7})$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->page-extension] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [group-intercept] destination_number(14045551212) =~ /^\*8$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->group-intercept] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [agent_status_id] destination_number(14045551212) =~ /^\*23$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->agent_status_id] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [agent_status] destination_number(14045551212) =~ /^(agent\+)(.*)$/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [agent_status] destination_number(14045551212) =~ /^\*22$/ break=never
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->agent_status] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [axxtel.800] ${toll_allow}(domestic:international:local) =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (PASS) [axxtel.800] ${user_exists}(false) =~ /false/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->axxtel.800] continue=false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [axxtel.1d10] ${toll_allow}(domestic:international:local) =~ /true/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (PASS) [axxtel.1d10] ${user_exists}(false) =~ /false/ break=on-false
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net parsing [my.fusionpbx.net->axxtel.1d10] continue=true
d901f43c-75bf-11ea-a385-ddbb177cc297 Dialplan: sofia/internal/murry@my.fusionpbx.net Regex (FAIL) [axxtel.011.9-17d] ${toll_allow}(domestic:international:local) =~ /true/ break=on-false

ewdpb · Apr 4, 2020

Run a tcpdump on the local server. Check it out with Wireshark or sngrep. Here is a useful guide for tcpdump

Henry Jones · Apr 4, 2020

I have sngrep installed. I will review with that.
Thanks

Henry Jones · Apr 4, 2020

Here are the results from SNGREP. The 99.99.99.111 is my FusionPBX's server public IP address.

ewdpb · Apr 5, 2020

@Henry Jones , it does not seem FusionPBX to be the problem. The gateway provider is reporting a unavailability error. Can you check the logs on 222.222.222.222? Those will likely narrow down the issue. I do not see any problem on the fusionPBX side.

Henry Jones · Apr 5, 2020

Hi ewdpb,

That was my first thought. I tested routing from the FusionPBX to 222.222.222.222 and it appeared to be ok. I Connected to 222.222.222.222 from another server and am able to place calls. I then used sngrep on both boxes to monitor traffic on both. I see the invite from the FusionPBX go to itself, no to the 222.222.222.222 server. That is where the 480 occurs. The 222.222.222.222 server is never referenced. It is as though FusionPBX thinks the number being dialed is on the FusionPBX server. I am using North American dial pattern on the outbound route. I fell like I am overlooking a basic issue. I just cannot pinpoint it.

Thanks for your help!

Henry Jones · Apr 6, 2020

I am now able to place calls thru the Gateway. The issue was the trunk requires a prefix. I placed the prefix on the outbound route. Reason is I use the same Gateway in different trunk. The prefix is different for each trunk.

Thanks for your help!

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SOLVED Outbound calls getting 480 error

Henry Jones

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ewdpb

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Henry Jones

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Henry Jones

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ewdpb

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Henry Jones

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Henry Jones

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