Music on hold Random Sound files playing

bdmonsey

Member
Jul 23, 2019
152
6
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Client wants me to upload 5 on hold messages and when they someone calls in, it shouldn't always play the same music on hold message but instead it should choose randomly from the 5 files and play.

The idea is that the customer calling in should get tired from hearing the same message over and over again.

Any ideas?
 

ad5ou

Active Member
Jun 12, 2018
889
203
43
Music on hold is always "playing" so the music heard is already somewhat random for the caller. Unlike some pbx's that start playing a file directory each time a caller is placed on hold from the beginning, the stream is continuous.