IVR No input or Timeout message

[chinthaka]

Is it possible to add an IVR Timeout option in FusionPBX ? (Same as IVR timeout in FreePBX)
ex : Initial IVR greeting is played and the user do not enter any input. The system should be able to Play a recording "You have not entered a option. Please try again"

 

[pbxgeek]

yes, open advanced options under IVR settings. Adjust max failures. It will repeat the message.

 

[chinthaka]

yes, open advanced options under IVR settings. Adjust max failures. It will repeat the message.

I need to play 2 different recordings for Invalid and Timeout, Is that possible ?

 

[pbxgeek]

Probably yes, with some custom code. I don't know if there is any way to do it out of the box.