Introducing the All-New IVR Management Page in FS PBX!

pbxgeek

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We’re excited to unveil a modern, intuitive interface for managing your IVRs in FS PBX dashboard for FusionPBX! Designed for efficiency and ease of use, this update brings a sleek, streamlined experience to configuring and fine-tuning your IVRs like never before.

Say goodbye to cumbersome setups and hello to a smarter way to manage call flows. With enhanced controls, real-time updates, and a user-friendly design, optimizing your IVRs has never been easier.

Try it out and let us know what you think!

 

pbxgeek

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@ardyhash The FS PBX dashboard is built on top of FusionPBX, offering a modernized interface for various modules along with essential bug fixes. It seamlessly integrates with FusionPBX's backend processes to ensure optimal functionality.
 

markjcrane

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@ardyhash FS PBX isn't being kept up to date with the FusionPBX release and is instead cherry-picking some commits that makes it a fork of FusionPBX. This handicaps the person using FS PBX because they are being artificially held back to an older version of FusionPBX. New releases have several significant improvements.

FusionPBX 5.3 release has a nicer dashboard than FS PBX.

The text-to-speech feature was added in FusionPBX 5.3. It was added to Application -> Recordings. The easiest way to find the settings to configure the feature is to go to Advanced -> Default Settings and use the search term speech.
 
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pbxgeek

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It’s not just about the dashboard—it’s about the overall look and feel of every module, seamless third-party integrations, and ongoing bug fixes. We selectively incorporate only the most critical updates from recent FusionPBX versions while continuing to address longstanding bugs that persist even in version 5.4, often unnoticed for years. FS PBX is built for stability, enterprise readiness, and a user-friendly experience.
 

markjcrane

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The bugs that are fixed first are those that give us a phone call. If the person happens to be on the phone with us we can often fix the issue before getting off the phone call.

Despite your best efforts your customers are intentionally being left behind. This makes your customers more vulnerable to security issues inherited from the older version of FusionPBX and fixed in more recent versions. You are very likely missing important bug fixes, security fixes, and performance enhancements.
 

pbxgeek

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This is not about competition but about innovation and delivering the best possible solution for users. FS PBX has been built with security, stability, and performance in mind, and in several key areas, it surpasses FusionPBX in its robustness and reliability.

  1. Security First Approach – FS PBX is significantly more secure than FusionPBX. Security is not an afterthought; it is a foundational principle. We've implemented advanced security mechanisms, including stricter authentication methods, secure API communications, and refined access controls. Unlike FusionPBX, where security patches often have to be applied reactively, FS PBX is designed to mitigate vulnerabilities proactively.
  2. True Asynchronous Queueing System – FS PBX efficiently handles background processes using a true queueing system for all system operations. This ensures that high-load tasks do not slow down critical operations, improving system responsiveness and scalability. Rather than relying on synchronous, blocking operations that can impact performance, FS PBX leverages structured job queues that allow for smooth, efficient execution of tasks.
  3. Performance Optimization – FS PBX is optimized for high-performance environments. Our architectural enhancements result in faster call handling, lower database overhead, and significantly reduced resource consumption. Through improved indexing, caching strategies, and query optimizations, FS PBX delivers better performance at scale compared to FusionPBX.
  4. Rigorous Testing and Stability – Every single update in FS PBX is thoroughly tested before release. This ensures that we do not introduce new bugs that require constant troubleshooting or emergency fixes. Unlike other platforms where updates sometimes create unforeseen issues, FS PBX is built to maintain operational stability, reducing the need for continuous support interventions.
  5. Enterprise-Grade Reliability – FS PBX is designed for businesses that require high uptime and seamless operation. Whether it’s handling thousands of calls, managing real-time analytics, or integrating with third-party systems, FS PBX ensures uninterrupted performance with built-in fail-safes and redundancy options.
  6. User-Centric Development – Our focus is not just on maintaining compatibility with FusionPBX but on enhancing usability, improving admin controls, and introducing features that make system management more intuitive. From better logging and debugging tools to enhanced provisioning and monitoring capabilities, FS PBX is designed for real-world VoIP deployments where reliability is key.
  7. Reduced Maintenance and Support Overhead – Unlike FusionPBX, where frequent patches and manual interventions are often necessary to fix recurring issues, FS PBX minimizes maintenance requirements. Our streamlined update process, automated background tasks, and stable codebase reduce the time and effort needed to maintain and troubleshoot the system.
In short, FS PBX is not just another fork—it’s a thoughtfully engineered, security-hardened, performance-driven evolution that provides a more stable and efficient VoIP management experience. Our goal is to provide users with a solution they can trust without the need for constant fixes or performance tuning.

We welcome constructive discussions and feedback from the community, but our results speak for themselves: FS PBX is built for reliability, security, and long-term success.
 

markjcrane

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  1. Security First Approach – It still requires FusionPBX as you are not even remotely close to feature parity with your interface.
  2. Performance Optimization – FusionPBX 5.3 has had many performance improvements.
  3. Rigorous Testing and Stability – A much simpler task since FS PBX is short many features compared to FusionPBX.
  4. Enterprise-Grade Reliability – Missing the enterprise-level feature set.
  5. User-Centric Development – FusionPBX development is also user-centric development.
  6. Reduced Maintenance and Support Overhead – This area will be improved for FusionPBX.
Your longevity for long-term success will take many years to prove. Because it takes more than just coding for a few years to prove it. Longevity takes many years to prove it for various reasons.
 

pbxgeek

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@markjcrane


Mark, this isn’t a competition, nor is FS PBX trying to replace FusionPBX. FS PBX was built as an enhancement—because as much as we appreciate FusionPBX, it hasn’t been a viable solution for real VoIP providers who need stability, usability, and security at scale.

We didn’t build FS PBX out of spite—we built it because users were struggling with FusionPBX. Many VoIP companies found it too difficult to manage, which ultimately hurt adoption and frustrated users. FS PBX solves those pain points by providing a more modern, user-friendly interface, improved automation, and optimizations that make day-to-day operations smoother.

If FusionPBX 5.3 has made performance improvements, that’s great—it shows that optimization was needed. But that doesn’t change the fact that FS PBX has taken a different approach by prioritizing a queue-driven architecture, which significantly reduces load and improves responsiveness.

Your point about "missing features" ignores that FS PBX was never intended to be a 1:1 replacement. While FusionPBX has more features, many of them remain underutilized, undocumented, or require deep customization to work in production environments. FS PBX focuses on what VoIP companies actually use and need, prioritizing reliability over feature bloat.

FS PBX was developed based on real feedback from users struggling to manage FusionPBX in production environments. Instead of just adding more features, we focused on usability, streamlined workflows, and automation.

Instead of dismissing FS PBX, a more productive approach would be to acknowledge that we both bring value in different ways. Rather than taking shots, it would have been far more constructive to have a real conversation about how the modern UI and structured workflow of FS PBX could complement the FusionPBX backend, creating something truly exceptional for the VoIP community.

We’re not here to "win"—we’re here to solve real problems. And the fact that FS PBX has gained traction so quickly proves that these problems needed solutions.
 

markjcrane

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To me, it seems like competing because of not updating FusionPBX to the current release. Your release version is based on a version that is end-of-life. The new version of FusionPBX is significantly better.

because as much as we appreciate FusionPBX, it hasn’t been a viable solution for real VoIP providers who need stability, usability, and security at scale.

I doubt the appreciation for FusionPBX as the statement concludes by criticizing it before the end of the sentence.

FS PBX was developed based on real feedback from users struggling to manage FusionPBX in production environments. Instead of just adding more features, we focused on usability, streamlined workflows, and automation.

FusionpBX is being developed on real feedback from users and is used in production environments. Development time has been going into fixing bugs, performance improvements, improve usability, and continue to refine FusionPBX.
 
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