SOLVED Incoming Calls goes to voicemail

[StanVaden]

Good day!

I have a VM running Debian 9 with FusionPBX.

I'm by no means an expert. In fact I'm totally clueless when it comes to PBX. I'm trying to learn whilst providing my dad's business with a voip solution.

Anyways. I'm currently facing the strangest issue. My setup is as follows: <FusionPBX> <-> Internet <-> Router <-> Snom M215SC with two accounts

Whenever I reboot the system everything works great. Last night I turned her on and I was able to receive calls. This morning I was also able to make and receive calls. Now, Incoming calls go directly to voicemail. I've tried changing the signalling fron UDP to TCP and still I have no luck.

I've run the following:

sofia loglevel all 9
sofia global siptrace on

This is the results that I have:

https://pastebin.com/pUyj3uvC

Any help with figuring this out would be greatly appreciated.

 

[JamesBorne]

Whenever I reboot the system everything works great.

It's not strange at all actually. When you reboot, you are clearing your routers/firewalls sessions.
You are facing a networking issue; not one with the phones or PBX (which you can find the same reply to countless posts on this forum).

I would recommend lowering your register time to 120 and trying TCP as a first test.

 

[StanVaden]

James ya beauty!
that was exactly it!

Thanks a mill

 

[JamesBorne]

Thanks a mill

I'm assuming that's not redeemable in dollars? /jk

Glad to hear it, have a good one mate!

 

[StanVaden]

The best I can do for you, James, is Zimbabwean Dollars