Inbound Calls parking into different domain

[deadciv]

Hello,

I am having an issue where whenever i have an inbound call and park the call it goes to a different domains parking slot.

However, when we do an outbound and park that call it goes correctly to the domain.

Any ideas?? I feel stumped!

 

[whut]

Hi feeling stumped,

Look at the CDR details page of the call that parked the call in a different domain. Check the variables for domain name, domain UUID, and especially parking lot

CDR call log will also be important to review.

Make sure the DID only exists in the correct domain.

 

[bradgarrison]

Hello,

I am having an issue where whenever i have an inbound call and park the call it goes to a different domains parking slot.

However, when we do an outbound and park that call it goes correctly to the domain.

Any ideas?? I feel stumped!

@deadciv How are you parking the call? On the Yealinks that I have, we have been using this method: park+*5901@domainname and park+*5902@domainname. I was told at some point that keeps the parked calls within the domain but I cannot find where it is currently documented. The fusion PBX docs don't have the domain portion of the park command documented.

Parking — FusionPBX Docs documentation

docs.fusionpbx.com

 

[whut]

Edit the valet_park dialplan. Make sure the context and the domain are both set to the name of the domain that you are currently in. Every domain should have its own valet park dial plan.

You should not need to include @domain name in your call park BLF. But it does not harm anything if you do include it.