Inbound Calls parking into different domain

deadciv

New Member
Oct 13, 2024
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Hello,

I am having an issue where whenever i have an inbound call and park the call it goes to a different domains parking slot.

However, when we do an outbound and park that call it goes correctly to the domain.

Any ideas?? I feel stumped!
 

whut

Active Member
Dec 23, 2022
262
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Hi feeling stumped,

Look at the CDR details page of the call that parked the call in a different domain. Check the variables for domain name, domain UUID, and especially parking lot

CDR call log will also be important to review.

Make sure the DID only exists in the correct domain.