Inbound Calls not working with a new gateway

Vaibhav28890

New Member
Nov 24, 2022
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Hi, I'm trying to add a new gateway to my fusionPBX. I have two working gateways and everything is nice with them.

When I add this new gateway (it's from inopla), it's getting registered as expected and I can also use it to make outbound calls.

Now, the issue is that when I create a destination using the provided SIP Trunk number from them for example xxxxxxxx001 the calls are getting rejected. In the logs I can see the reason is "unallocated number", but here's the twist no matter what number I call from the SIP trun it's looking for the number that is used as the username during gateway registration.

When I create a destination using the username number of that gateway I get the calls, this way all the number from the SIP Trunk points to this username number destination.

I'm not sure why this is happening.. Any help is appreciated.
 

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