How to Customize the HTML Voicemail Template in FusionPBX 5.3

bradgarrison

Member
Feb 20, 2023
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  1. Log in to FusionPBX:
    • Access the FusionPBX administrative interface using your credentials.
  2. Navigate to Email Templates:
    • Go to AdvancedEmail Templates.
    • Use the drop-down filter to select "Voicemail" to narrow down the templates.
  3. Edit the Voicemail Template:
    • Locate the template that you want to edit (filter by language, category, or type if needed).
    • Make your changes in the HTML or text version of the template.
    • Make sure the correct template is Enabled.
      • Note: Each template has both a text and an HTML version.
      • Note: Use proper HTML formatting and avoid external CSS, as most email clients do not support it.
    • After editing, click Save to store your changes.
  4. Test the Template:
    • Leave yourself a voicemail and check your email to confirm that the updated template is being used.

Additional Comments:​

Common Variables Available for Use:​

Code:
${voicemail_id}
${voicemail_name}
${voicemail_message}
${voicemail_date}
${caller_id_name}
${caller_id_number}
${message_length}
${voicemail_url}
${voicemail_description}

Sample HTML Template with Variables:​

HTML:
<html>
<body style="font-family: Arial, sans-serif; line-height: 1.5;">
  <h2 style="color: #333;">You Have a New Voicemail</h2>
  <p><strong>From:</strong> ${caller_id_name} (${caller_id_number})</p>
  <p><strong>Date:</strong> ${voicemail_date}</p>
  <p><strong>Duration:</strong> ${message_length}</p>
  <p>${voicemail_description}</p>
  <p><a href="${voicemail_url}" style="color: #007bff;">Listen to Voicemail</a></p>
  <hr>
  <footer style="font-size: 0.9em; color: #666;">
    This is an automated message from FusionPBX.
  </footer>
</body>
</html>
 
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