FusionPBX Voicemail Transcript

[shadikur]

Hello,
I am having issue implementing voicemail transcription on my FusionPBX. I have configured all the API and other variables on the default settings properly. Besides, enabled voicemail transcript for the specific extension's message option.

I am getting some error on CLI

2019-04-07 12:34:39.393078 [NOTICE] switch_cpp.cpp:1365 [voicemail] TRANSCRIPTION: (null)
2019-04-07 12:34:39.393078 [NOTICE] switch_cpp.cpp:1365 [voicemail]

You can find full log here https://pastebin.com/G9mTMs8L

Any help would be highly appreciated. Thanks for your time and cooperation.

Kind Regards
Shadikur

 

[yukon]

What version are you on and can you post a picture of all your transcription variables?

 

[shadikur]

I am using the latest master branch 4.5.3


Voicemails variables has been given below


Any help is highly appreciated. I have been suffering since last few days to make it work.

Thank you so much.

Kind Regards
Shadikur

 

[yukon]

Everything looks right there... What about on the voicemail page? Is there anywhere to enable transcription at the extension level?

 

[shadikur]

Hmmm.. I have already enabled the transcript on the Massage Page as well



I look forward to hearing from you/ anyone about this. Thank you.

Shadikur

 

[ad5ou]

It might be the script is broken now.
from docs.fusionpbx.com

Bing API
Sign up and language information is located on Microsoft Site Note: The Bing Speech API is deprecated as of October 2018, this works for now but needs to be ported to the new API

 

[shadikur]

I was thinking about that. Do you think, we need to tweak the codes?

 

[ad5ou]

It has been several months since I tested the transcription service (before that note appeared) so I'm not sure.
My best guess would be yes.

 

[kshah]

I am using the Watson IBM for speech-to-text and I have the same issue. it is not working for me.

 

[shadikur]

@kshah , I have managed to make that work with Microsoft Azure Speech to Text API. It is now working flawlessly. I have tested on the latest Mater branch as well. Working fine so far.

 

[bdmonsey]

@kshah , I have managed to make that work with Microsoft Azure Speech to Text API. It is now working flawlessly. I have tested on the latest Mater branch as well. Working fine so far.

Can you share screenshots and info how you did it? thanks

 

[kshah]

@bdmonsey @shadikur

IBM Watson is now working for me as well but I have to add this thing at the end of the URL, "/v1/recognize?model=en-US_NarrowbandModel"

Original URL: https://api.au-syd.speech-to-text.w...nstances/c2e72d2c-8370-4ea6-9e41-6c2560ccc7ae

Working URL: https://api.au-syd.speech-to-text.w...c7ae/v1/recognize?model=en-US_NarrowbandModel