FusionPBX & QueueMetrics Integration Guide - Finally Here!

lenz

New Member
Hey everyone,

Great news! After much anticipation (and mostly by fault of yours truly...), we're thrilled to announce the release of a comprehensive guide detailing the integration between FusionPBX and QueueMetrics. This has been a highly requested resource, and we're confident it will be invaluable for anyone looking to build an effective, multi-tenant call center solution.

This guide walks you through the process of seamlessly connecting FusionPBX and QueueMetrics, enabling you to leverage the powerful features of both platforms. We've focused on clarity and practicality, providing step-by-step instructions and best practices for configuration and implementation.

Inside, you'll find information on:
  • Setting up the necessary configurations in both FusionPBX and QueueMetrics.
  • Configuring multi-tenant environments - so you can decide whch of your tenants get QM
  • Utilizing QueueMetrics for advanced call center features like real-time monitoring, agent's page, and detailed reporting.
  • Tips and tricks to glue everything together.
Whether you're a seasoned VoIP professional or just starting to explore call center solutions, this guide will provide the knowledge you need to successfully integrate FusionPBX and QueueMetrics.

You can access the guide here: https://docs.loway.ch/QM_FusionPBX/index.html

We encourage you to check it out and let us know if you have any questions or feedback. We're excited to see what you can build with this integration!

Happy call center building!

l.