FusionPBX Incoming Fax failed to email fax.

Mickeyace

New Member
Feb 22, 2024
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I have a multi-tenant FusionPBX setup. After an upgrade to 5.3.3 my system lost some of the fax capabilities. I was able to fix the receiving and sending of faxes. When an incoming fax is received it fails to email to the recipient.

I know the system is emailing correctly as all the voicemails are emailed without issue. It will not send faxes to any of the multiple tenants. You can see the fax if you log into the server and view them but the faxes always fail.

I have searched and can not find any specific info on where to start since it seems usually the issue revolves around the email setting but the VM to email is working fine for all the tenants.
Thank you for any help you can provide.

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