Fusion 4.4 Debain 9 Incoming Call Issue

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Robert Birch

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Mar 16, 2017
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I built a new Fusion 4.4 machine on Debian 9. Built everything up like I nomally did on 4.2 on Debain 8. Phones provision correctly. Can call extension to extension, outgoing works. Incoming does not.

I receive this in the logs:
Code:
2019-02-27 15:45:36.957677 [WARNING] sofia_reg.c:2935 Can't find user [gw+5a0de595-2cd7-42fe-8c1f-94d50570a648@<External IP>] from <IP of Proxy>
You must define a domain called '<External IP>' in your directory and add a user with the id="gw+5a0de595-2cd7-42fe-8c1f-94d50570a648" attribute
and you must configure your device to use the proper domain in it's authentication credentials.

The server is on AWS. I have set external_sip_ip and external_rtp_ip to the External IP Address.

Not sure what I am missing.

Thanks.
 

DigitalDaz

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Sep 29, 2016
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On new versions, you must add your provider CIDR to the domain ACL.
 

Robert Birch

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Mar 16, 2017
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Success!!! That was the problem. Is there a list of these type of things that have changed?

Thanks for the help.
 
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